The E-mail Activity Report allows you to manage your e-mail directly from your e-mail client or by clicking through to use our web-based Self Service Console. The action icons in this report will allow you to view, release and resend messages, as well as allowing you to report e-mail as spam to both your server and our spam clearing house for further analysis.
Self Service Console - The Self Service Console is a web-based interface that lets you manage your e-mail. The Self Service Console extends the information and functionality of the E-mail Activity Report, giving you access to all of your e-mail activity and letting you change the format of your E-mail Activity Report. The E-mail Activity Report provides a link for accessing this interface.
View Message - Open the e-mail in a new web browser window or tab. From this window you can view, release/resend, view the scoring information and report the message as spam.
Resend/Release Message - The e-mail will be resent or released from the message quarantine. The status for this e-mail will not change in the current E-mail Activity Report (which is a static report.) Further reports will show the message as being sent as will the Self Service Console.
Report Message as Spam - Report an e-mail as spam. This will mark the message as spam and help to train the content filters on your PerfectMail server. Further, a spam report will be sent to our spam clearing house for further analysis. The status for this e-mail will not change in the current E-mail Activity Report (which is a static report.)
Message Transfer was Encrypted - This is not an action link, it is a notification that the message was transferred using an encrypted transport mechanism. This is an important indicator for organizations where secure e-mail transport is necessary.